Table of Contents

Issue: #

Importance: High

Unable to open SAS.

When I try to open it, I get this error message:

Solution: #

The error that you are seeing would suggest that there may be some corruption in the user’s SAS Enterprise Guide profile.  To resolve this error please do the following;

1.  Close SAS Enterprise Guide

2.  In Windows Explorer, navigate to %APPDATA%\SAS\EnterpriseGuide

3.  The name of the folder here should match the version of SAS Enterprise Guide.  Rename it to _OLD, e.g. “7.1_OLD”

4.  Re-open SAS Enterprise Guide to recreate the profile

Hopefully this will resolve the issue.  Please let me know if the problem persists.

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