Here are some of the IT infrastructure monitoring tools & software I have used:

  1. SolarWinds Network Performance Monitor – FREE TRIAL A monitoring system that focuses on the statuses of network devices, such as switches, routers, and firewalls. This tool uses SNMP to gather reports from devices and interprets those into data visualizations in the dashboard. Runs on Windows Server.
  2. SolarWinds Server & Application Monitor – FREE TRIAL A stack monitor that drills down from active software, through supporting services, down to the statuses of server resources. Runs on Windows Server.
  3. PRTG Network Monitor – FREE TRIAL A collection of network, server, and application monitors that is able to fully monitor the entire infrastructure stack underpinning any running software. Installs on Windows Server.
  4. Nagios XI A full infrastructure monitoring package that is based on the free Nagios Core. This tool installs on Linux.
  5. ITRS OP5 Monitor An infrastructure monitor that will track the performance of resources on-premises and in the cloud. Installs on Linux, AWS, and Azure and can be run on Windows Server through a hypervisor.
  6. Zabbix A free system monitoring service with great status visualizations. This tool monitors networks, servers, and applications and it installs on Linux, macOS, or Unix.

Essential IT infrastructure Engineer Skills:

Credit to:

1. Python

Python is a widely-known programming language. It is an object-oriented and all-purpose, coding language that can be used for software development as well as web development.Here’s how python is used on infrastructure engineer resumes:

  • Developed and integrated custom reporting utilizing python ReST to enable business analysis.
  • Created FTP, SFTP scripts to automate windows administrative tasks in python and functions of Windows and Unix Operating Systems.
  • Developed automation and reporting processes in Perl, Python and Java.
  • Performed and automated storage benchmark using Python and FIO.
  • Helped Operations teams provide by providing them with automated scripts for deployment activities using Ksh, Bash, and Python.

2. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.Here’s how cloud is used on infrastructure engineer resumes:

  • Designed and implemented a unified application portal allowing users to access local-hosted, remote-hosted and cloud based systems.
  • Provided support for converged infrastructure projects in private and hybrid cloud environments.
  • Compiled and deployed releases to cloud based software-as-a-service application.
  • Implemented Enterprise level backup solution using Barracuda Cloud.
  • Designed and implemented an object solution for the Data Center with EMC ECS with the ability of establishing internal cloud offering.

3. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.Here’s how linux is used on infrastructure engineer resumes:

  • Provide day-to-day technical support for physical and virtual environments supporting both Linux and Windows platforms.
  • Implemented/developed corporate Linux patching schedule using Spacewalk and Satellite for over 800 systems.
  • Provided Linux administration and monitored security related controls and checks.
  • Develop and maintain Linux training materials and systems documentation.
  • Install, configuration and administration of Linux based application.

4. AWS

Here’s how aws is used on infrastructure engineer resumes:

  • Contracted with Pioneer through the Palmer Group for a project to implement ELK stack on an AWS cluster.
  • Monitored instances running on EC2 using AWS CloudWatch involving creating alarms and notifying users via SNS.
  • Utilize AWS CLI to create and access Resources and utilize Amazon Glacier for archiving data.
  • Implemented a Continuous Delivery pipeline with Docker, Jenkins and Bit Bucket/SVN and AWS.
  • Performed server migrations to AWS in coordination with the client’s application owners.

5. Hardware

Hardware is the physical part attached to a computer or other similar devices. Components are the internal parts of hardware which include RAM, hard drives, motherboard, and so on. External hardware devices which include, keyboard, mouse, printer, and so on are known as peripherals. All of these together are called computer hardware.Here’s how hardware is used on infrastructure engineer resumes:

  • Selected infrastructure technologies in support of business needs by proposing hardware for WAN acceleration, Internet security and email filtering.
  • Provided system administration and support include software and hardware installations, maintenance, upgrades, troubleshooting and user account administration.
  • Maintained existing Enterprise IT architecture, and administered server operating systems running on physical and virtual hardware.
  • Conduct research on Linux-related hardware and software in support of procurement and system development efforts.
  • Work with engineering departments to develop hardware configuration test plans to support software development efforts.

6. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.Here’s how troubleshoot is used on infrastructure engineer resumes:

  • Managed and troubleshoot T-1 Circuit issues with vendors and telecommunication firms as well manage firewall and monitor bandwidth utilization.
  • Push the policies on Checkpoint using Smart Dashboard and verify connectivity and troubleshoot Firewall related issues using smart view tracker.
  • Provided back-end support to help maintain up-to-date user data, troubleshoot problems with missing data, files, and circuits.
  • Installed, organized, test, maintained, check and troubleshoot end user workstations and interrelated -hardware and software.
  • Design, configure, build, troubleshoot and upgrade the Local Area and Wide Area Network company wide.

7. Powershell

Here’s how powershell is used on infrastructure engineer resumes:

  • Developed producers using command-line tools with in Microsoft Active Directory utilized command-line tools such as PowerShell and NT utilities.
  • Created PowerShell automation to increase team reliability and efficiency.
  • Used automation technologies, such as PowerShell, Windows AIK, WinPE, PXE booting to automate administration tasks.
  • Created batch files for tasks using PowerShell Scripting tools.
  • Implemented custom monitoring Powershell scripts to expedite Northwestern’s root cause analysis processes.

9. Active Directory

AD or Active Directory is a technology developed by Microsoft that is used to manage computers on others. Most of the Windows server operating systems have an active directory. AD helps in organizing computer users or company users. The IT department is responsible for managing the Active Directory as it helps in organizing the company’s hierarchy, which computers use which network, and which users have access to the storage room.Here’s how active directory is used on infrastructure engineer resumes:

  • Provided Active Directory security storage for user, names and credentials developed restriction policies for administrators and developed administrative GPO objects.
  • Designed and implemented an automated, repeatable solution to eliminate stale objects from the Active Directory database.
  • Determined optimal configuration for SQL standardization created Active Directory groups and resolved server issues.
  • Demonstrated subject matter expertise in dealing with and managing concerns related to Active Directory.
  • Provide Active Directory and Exchange engineering/ management support for post migration activities.

10. SAN

SAN abbreviation for storage area network is a computer network that provides storage access.Here’s how san is used on infrastructure engineer resumes:

  • Maintained infrastructure connectivity for virtual environment and SAN through brocade switches.
  • Coordinate with the storage team the implementation of NetApp NAS storage in parallel with IBM Shark SAN storage.
  • Design optical and conventional transmission systems for the project of Fiber Optic Rings of San Juan-Puerto Rico.
  • Designed and implemented new Dell MD series SAN and PowerEdge servers to increase network data storage.
  • Manage over 1.5Pb of Storage for the SAN Infrastructure utilizing EMC VMAX and DMX Storage arrays.

12. Puppet

Puppet is a software configuration management tool which incorporates its own indicative language to describe system configuration. This model-driven tool helps managers to focus on other duties and responsibilities as someone with little programming knowledge can use it seamlessly.Here’s how puppet is used on infrastructure engineer resumes:

  • Developed puppet modules to automate software installations.
  • Implement Puppet for configuration management.
  • Work with DBA team to Designs and implement Oracle RAC installation environment via Cobbler and Puppet.
  • Implemented Puppet system and the initial modules for automated deployment of software and environment needs.
  • Created puppet manifest and modules to manage different system role types via GIT repository.

13. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.Here’s how windows is used on infrastructure engineer resumes:

  • Configured Windows Deployment Services Server for packaging and distribution of customized Windows 7 installation to multiple systems over the network.
  • Managed the technical and operational support services for a distributed UNIX and Windows architecture and its users/customers.
  • Designed and planned high level process recommendations for organizations concerning upgrades of Windows 2000 domain environment.
  • Based on success, given additional responsibility to build out and administer large 500-server Windows environment.
  • Job responsibilities include remotely managing and monitoring nearly 4500 Windows Servers of Bristol Meyers Squib Company.

15. Backup

Here’s how backup is used on infrastructure engineer resumes:

  • Supported and coordinated Data Center preventive maintenance activities, including problem management, backup policies, and patch management.
  • Designed operational maintenance procedures for Exchange to improve performance, reliability and reduce backup times.
  • Implemented network device PCI compliant hardening with configuration guides and automated configuration backup and monitoring.
  • Develop backup systems to support subversion and web application infrastructure.
  • Maintained daily, weekly server backup and recovery activity.

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